Privacy Policy

At Cairegiver, your privacy and trust are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services and applications.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide a secure experience. This includes:

• Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
• Usage Data: Information about your interactions with our services, such as login times, app features used, and device information.
• Health and Motion Data: If you use monitoring features, we may collect data related to motion patterns, room usage, and alerts.

2. How We Use Your Information

• Provide, maintain, and improve our services.
• Send notifications, alerts, and updates related to the health and safety monitoring of loved ones.
• Personalize your experience with relevant features and recommendations.
• Communicate with you regarding your account, updates, and customer support.
• Ensure the security and integrity of our systems.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information under the following circumstances:

• With Your Consent: When you explicitly agree to share information with other parties.
• Service Providers: Trusted partners who assist us in providing services, such as cloud hosting and technical support, under strict data protection agreements.
• Medical Community: Aggregation of data at a summary level that does not indicate personal information.
• Legal Requirements: If required by law or to protect our legal rights and the safety of users.

4. Data Security

We implement a variety of security measures to protect your information, including encryption, secure servers, and regular security audits. However, no system is entirely foolproof, and we encourage you to take precautions to protect your data.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and obtain a copy of your personal information.
• Request corrections to any inaccurate or incomplete data.
• Request deletion of your personal information, subject to certain conditions.
• Object to or restrict certain types of data processing.

To exercise these rights, please contact us at support@cairegiver.ai

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our services may use cookies and other tracking technologies to enhance user experience and analyze service performance.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant updates through our services or by other means as appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@cairegiver.ai